EMPLOYMENT DISPUTE RESOLUTION

The Employment Dispute Resolution Act 2008  enables employers or employees to ask a WAIRC Commissioner to mediate any question, dispute, or difficulty that arises between them. It creates a dispute resolution process which is:

Informal

Easily accessible

Expeditious

Effective

Mediation By Consent.

You can request mediation as an employee, a group of employees, an employer, a group of employers or an organisation of employees or employers.

Each of the employers and employees involved in the dispute must agree to the Commission acting as mediator.

Key questions and answers on mediation can be found here. 

Written Referral Agreements

Where an employer and employees have a written agreement that the Commission may deal with employment disputes or difficulties, mediation can be requested pursuant to that written agreement.

Key questions and answers on written referral agreements can be found here.
Examples of wording suitable for a written agreement are set out here.

Mediation Under Commonwealth Enterprise Agreement

Where an employer and employees are party to a federal enterprise agreement, the Commission can provide mediation or other forms of dispute resolution pursuant to that federal enterprise agreement.

Key questions and answers on resolution under the Commonwealth Fair Work Act can be found here. 

Examples of the dispute resolution functions

Examples of the dispute resolution functions are set out here.

How to lodge an application?

An application can be submitted online or by downloading the form, completing it and lodging it at the Registry in person or by post, fax or email attachment.

The Commission is located at Level 17, 111 St Georges Terrace, Perth, WA 6000.

Contact numbers are:
Phone: 9420 4444
Facsimile: 9420 4500
Free Call: 1800 624 263
Free Fax: 1800 804 987

The Commission may also deal with matters in suburban locations, country towns and regional locations, or by teleconference or video link.

To lodge applications online - click here.